Terms of use
Welcome to the e-shop eshop.eightballclub.gr. Our
e-shop provides its services to every visitor or customer provided that you
accept the following conditions of use. If you visit or make a purchase through
eshop.eightballclub.gr e-shop, you automatically accept these conditions.
Please, read them carefully. Also, note that the use or purchase of any other
service coming from eshop.eightballclub.gr e-shop is liable to these particular
conditions of use,except when deviations from the conditions of use of the
website eshop.eightballclub.gr are clearly mentioned. Prior to every use of the
website eshop.eightballclub.gr,please, consult these conditions of use and make
sure that you have fully understood them and you unconditionally agree with
them.
PRODUCTS
INFORMATION
The photographs showing the products are indicative and cannot be restrictive for the e-shopeshop.eightballclub.gr. Furthermore as far as the technical characteristics and
the descriptions of the products coming from our partners or suppliers are
concerned, the e-shop eshop.eightballclub.gr is free of any responsibility concerning their contents. Our
obligation and main concern is that the information regarding the quality,
quantity, main characteristics and prices of the products is accurate.
Nevertheless, some products may appear slightly different regarding their size,
colour or texture in comparison to the real ones on your computer screen.
PRICES
VAT (Value Added Tax) is included in
the prices you see next to the products but not shipping cost.
The shipping cost is paid by the potential customer and will be visible while
making their order. At the end of your order you will be informed of the
shipping cost which will be additional to the cost of the pre-selected
items.The prices concern the items available and the e-shop eshop.eightballclub.gr retains its
right to modify the description and price so f products without prior
notification. However, the e-shop eshop.eightballclub.gr is committed to
sending you the products you ordered with the characteristics and at the prices
that were valid when your order was made.
AVAILABILITY
Please note that we carry through your order according
to our available stock. In case an item is not available in our stock, we are
committed to communicating with you through email in 2 working days from the
date that your order was made informing you of the time needed for the product
to be delivered to you. Moreover, the availability of our products is indicative and not restrictive for the e-shop eshop.eightballclub.gr.
*Available: Shipping from 1 to 15 days depending
on the availability of our stock.
Restrictions
Of Responsibility
There are clear indications as to the stock
availability of all the products that are included in the catalogues of the
e-shop eshop.eightballclub.gr. The transaction is considered complete only
after sending a written electronic verification. In case the order cannot be
completed because of lack of stock eshop.eightballclub.gr has the
right to recede and not complete the order. In case the price of the product
has already been paid, it will be returned to you with bank deposit to your
bank account.
ALTERATIONS
eshop.eightballclub.gr retains its right to alter or
modify the above conditions of use which can be revised and updated at any
time. Such alterations, modifications, additions or deletions in the conditions
of use will be valid from the moment they appear on our website. Every use of
the website after such alteration or modification will automatically be
considered as acceptance of these changes, modifications, additions or deletions,
so you are kindly requested to check the conditions of use of our website from
time to time. eshop.eightballclub.gr can denounce,change, suspend or put
an end to any part of the operation of this website,including the availability,
presentation pictures or descriptions of any product or service.
Restriction
of responsibility – Statement Of Renouncement
eshop.eightballclub.gr is not responsible for any kind
of damage that the potential visitor/user of the website, services, choices and
contents of eshop.eightballclub.gr may under go under any circumstances
including the case of negligence, to which the user acts on his own free will
and having in mind the conditions of use. eshop.eightballclub.gr clearly
states that we bear no responsibility whatsoever. The contents of eshop.eightballclub.gr are
offered “the way they are” with no guarantee aired or consequent in anyway.
According to the law and at the utmost degree eshop.eightballclub.gr denies
all guarantees aired or consequent, including, but not restricted to this,
those which imply the merchantability and suitability for a particular purpose.
eshop.eightballclub.gr does not guarantee that the sites, services, choices and
contents will be provided with no interruptions, errors or that the mistakes
will be corrected.
Moreover, eshop.eightballclub.gr does not
guarantee that its website or any other similar site or the servers
through which these sites are available to you are provided with no viruses or
other harmful components. It does not guarantee the rightness, completion and
availability of the contents, sites,
services, choices or their results. The cost of possible corrections or
services is fully on the potential visitor/user and under no circumstances on eshop.eightballclub.gr. The
shop assistants or representatives bear no responsibility for any consequent,
indirect, special compensations or expenses or penalty fees, including, but not
restricted only to them, escaping profits, closing down of the company, loss of
information or data or loss of clientele, loss or damage of fortune or any
claims that may arise from or in relation to the use, copying, or the
presentation of this website or its contents or any other online website
regardless of being informed, knowing or having known about this
possibility.
The use of this website is forbidden to all persons
who do not have the right of legal transactions according to law (because of
age, criminal record etc).
RIGHTS OF
INTELLECTUAL AND INDUSTRIAL PROPERTY
The contents of weshop.eightballclub.gr including (indicatively
but not restrictively) pictures, graphics, photographs, drawings, texts,
available services and in general all the files of this site are intellectual
property, registered trademarks and service marks of eshop.eightballclub.gr apart
from the explicitly mentioned exceptions (intellectual rights of third parties,
collaborators and other institutions) and are protected according to the Greek
law, European law and International agreements. Consequently, it is not
possible for any of the above to be sold, copied, modified,
reproduced,republished or “loaded”, transmitted or distributed in any way. The
restriction does not apply to the case of an individual storage of one and only
copy of part of the contents of the website on a personal computer for personal
and not public or commercial use and without eliminating the indication that it
comes from eshop.eightballclub.gr without impinging on any relevant
rights of intellectual and industrial property (as part of the consumers’
rights of information and safety).
eshop.eightballclub.gr gives the right of
access, surfing and using the website and its contents without transferring the
ownership of the website and its contents. The rest of the products or services
that are mentioned on the electronic pages of this website and carry the
hallmarks of corporations, companies, collaborating institutions, associations
or publications are their intellectual and industrial property and consequently
these institutions are responsible.
The visitor/user of the electronic pages of eshop.eightballclub.gr accepts
the responsibility for any possible damage on the eshop.eightballclub.gr caused
by misuse of the relevant services.
APPLIED LAW
– JURISDICTION OF COURTS
The site eshop.eightballclub.gr retainsi
ts right to modify or renew the conditions and prerequisites of its
transactions. All the transactions that you make through eshop.eightballclub.gr are
liable to the Greek and International law which regulate issues concerning the
electronic commerce as well as to the law of consumers’ protection (Law
2251/1994) which regulates issues concerning sales from a distance. The Courts
of Thessaloniki are exclusively responsible for any legal dispute that may
arise from the use of this website and the transactions made through it.
CONSUMER
PROTECTION
The realization of an order through this e-shop is
considered to be a sales agreement from a distance regulated by Law 2251/1994,
as this law has been modified.
PERSONAL DATA
The personal data of users (name, electronic address,
home address etc) and the transactions made by the users of this e-shop are
confidential as is the case with any transaction in any store. The personal
data that you make known to us with your enrollment will be exclusively used
for the realization of your transactions only.
The users have the right to be informed, log out or
have objections to further processing of their data according to the 13th paragraph
of Law 2472/1997.
If you are under 16, you MUST have your
parents' consent before using the services of this site.
If you have any questions about our
treatment of your data, please cont act info@eshop.eightballclub.gr
Personal information collected by this site and why we collect it
This site collects and uses personal
information for the following reasons:
Contact forms and e-mail links
If you choose to contact us using a
contact form or an email link, none of the data you provide will be transferred or processed by any third party data. Your data will be
used only for the needs of the communication.
NEWSLETTERS
If you choose to subscribe in our
newsletters, your personal data will be used exclusively for sending such
newsletters and won’t be transferred or processed by any third party data.
If you wish to unsubscribe from our
Newsletters, you may contact with info@eshop.eightballclub.gr or you can visit
the home page of our site the section Newsletters.
COOKIES
What is a cookie?
The term «cookie» refers to a small data
file consisting solely of a set of text information that the site transmits to
the web browser on your computer’s hard disk, either temporarily throughout
your visit , or sometimes for longer periods, depending on the type of cookie.
Cookies perform different operations (for example, you are distinguished from
other site’s visitors or remember certain info for you like your preferences)
and are used by most websites to improve your user experience.
Each cookie is unique to your browser and
contains some anonymous information. A cookie typically contains the name of
the cookie field, the cookie’s lifetime, and a value (usually in the form of a
randomly generated unique number).
Types of cookies
The basic types of cookies are described
below
- Session cookies
These are temporary cookies that remain in
the cookie file of your device’s browser only during your visit and are deleted
when you close the browser.
- Persistent cookies
These remain in the cookie file of your
device’s browser even after the browser closes, sometimes for one year or more
(the exact length of stay depends on the lifetime of each cookie). Permanent
cookies are used when the site administrator may need to know who you are for
more than one visit (e.g., to remember your username or your site configuration
preferences).
- First-party cookies
These are cookies installed on your
browser and/or hard drive of your device from the site you are visiting. This
includes assigning a unique ID to you, in order to monitor your site
navigation. Site creators often use first-party cookies to handle visits and
for identification purposes.
- Third-party cookies
These are cookies used by third parties,
such as social networks to track your visits to the various sites they
advertise. The site administrator has no control over these third-party
cookies.
Blocking Cookies
By default, your web browser will accept
Cookies, however this can be altered and most browsers will allow you to refuse
to accept `cookies.
For example, in Google Chrome you can
adjust your Cookie settings by selecting “Preferences”, “Advanced”, “Content
Settings”, “Block all Cookies” and change to your preferred settings.
Cookies on this site and how to manage
them
On this site, we use cookies to improve
your user experience. They also recognize you as a specific user by saving your
personal preferences. Site functionality will be significantly affected if you
disable or disagree with the use of cookies.
See the following information about the third-party cookies we use on this
site, including how to disable them and the effect of disabling on the site’s
functionality. If you need any help on how to manage certain types of cookies,
including how to check or delete them, please visit www.aboutcookies.org.
Social Networks cookies
Third-party social networks can place
cookies on your device if you choose to share a web page of our site with
another third-party Social Network site, by clicking on one of the «share»
buttons.
If you disable these cookies, you will not be able to share any of our content
with third-party social networks
Google maps cookies
Those are cookies related to google maps in our site
Contact
If you have any questions about this Cookie Policy,
please contact info@eshop.eightballclub.gr
About this site's web server
All web traffic (file transfer) between
this site and your browser is encrypted and transferred via the HTTPS protocol
using Secure Sockets Layer (SSL).
Third-party personal data processors
We use a number of third parties to
process personal data for us. These Third-party personal data processors have
been carefully selected to comply with the current legislation.
Data breaches
For any of your personal information
stored in our database, all necessary action will be taken to be secure as
possible.
We will report any unlawful violation of our database or any third party data
processing database to all relevant stakeholders as well as authorities within
72 hours of the violation, if it is obvious that the personal data stored in
recognizable form, have been stolen.
DELIVERIES
Shipping Of
Products – Shipping Costs
eshop.eightballclub.gr does not bear any
responsibility in the case of delay in the delivery of a product due to extreme
weather conditions, strikes or other acts of force majeure. As a result the
date of delivery will be extended for as long as the reason causing this delay may
endure. The shipping cost is estimated and included in the order form. Our
products are always accompanied with the proper vouchers.
The total shipping cost is estimated according to the
total number of items in the shopping cart.
For all orders the package cost is free.
For all orders within Greece, our products are sent
through GENIKI TAXYDROMIKI Courier and are safely delivered to the address you have
indicated within 5 working days from the date that your order was made.
The shipping cost for all orders within Greece is 5 euros, but if you choose the “cash on delivery” payment method, there is no extra charge.
For orders outside Greece the products are sent with
ELTA POST in 3-15 working days (depending on the availability of our stock)
from the order date. So far orders are completed to Europe.
For orders outside Greece the following price policy
applies:
Europe: The shipping cost by post
office is 15 euro.
Orders are completed Monday to Saturday (except bank
holidays).
Orders made on Fridays after 17:00 (local time) will
be approved, prepared and shipped on Monday. If you wish the product to be sent
to a different address from the one you filled in for your personal data, you
can give a different address of recipient in the order form system.
Cancellation Of Orders
If you wish to cancel
your order during the procedure of ordering, you can select “cancellation” and
the procedure of ordering is automatically stopped. In case you wish to cancel
your order after the final transmission,you can call +30 2310 510782 or send an email at info@eshop.eightballclub.gr
RETURNS
Return Policy
Our goal is to make
sure you are fully satisfied. If, for any reason,you are not satisfied with
your order, you have the legal right to declare that you withdraw the agreed by
contract sale in fourteen (14) days from the date you received the product. In
such case, you return the product to us (or to a person that has been
authorized by us to receive the product), in 14 days from the date that you
declared to us that you withdraw your order and we refund the money you paid us
including the delivery cost in the same 14 days.
You cannot claim back
any extra cost if you have clearly stated that you select a delivery service
that is different to the cheapest typical delivery service that is offered by
us.
Products can only be
returned if they are in excellent condition. Please, note that you can send
back the unwanted product with Post Office (Europe) or GENIKI TAXYDROMIKI Courier (Greece) charging the eshop.eightballclub.gr according
to the charges mentioned above.
For your own
convenience, please, check all the above at the moment of delivery and also
when returning the product. After the product has been returned and all the
above conditions have been fully fulfilled, we will refund your money in 14
days. We would like to inform you that you are responsible for the safe return
of products. Our company is not responsible for possible loss, destruction or
damage during the return procedure.
In case of replacement
of a product (e.g. because of wrong size) and of no availability of the right
product, your money is credited on your bank account and you can use it for any
new order.
For returns, please,
contact our store at info@eshop.eightballclub.gr
Faulty Products
In the unfortunate
case that you receive a faulty or damaged product, eshop.eightballclub.gr will
make every effort to replace the product with another same or similar one with
no extra charge for you. Needless to say that you will need to inform us by
email at info@eshop.eightballclub.gr
PAYMENT METHODS
1. With credit, debit, prepaid card:
All payments made using the card are processed through Stripe's payment processing platform which allows you to pay directly and automatically encrypts your confidential personal data using the most advanced technology.
Time approval of your order: immediate
2. “Cash on delivery” method*
You can pay the GENIKI TAXYDROMIKI Courier employee upon delivery of the products at your place. For such deliveries there is no extra charge
Time approval of your order: immediate
* Applies only for Greece
3. Bank Transfer
If you choose to pay by bank Transfer, please, contact us to reserve the products you have ordered.
Telephone number: +30 2310 510782, Email: info@eshop.eightballclub.gr
BANK EUROBANK
IBAN GR0802602110000610200725951
Beneficiary: EIGHTBALL G.P.
In the bank deposit form, please, write your name and surname or the order number and send us a copy of the deposit form.
If the deposit is not made within two days from the date that your order was made, then the order is automatically cancelled.
Time approval of your order: 2-3 days
Please, note that the products will be sent to you after a confirmation of the bank deposit has been made.
The commission cost of the bank is paid by the customer.